+44 (0)1359 271167
Back to news

MGS Launches QED Express Servicing for UK Gas Analyser Customers

29 May 2025

Streamlined Calibration and Repair Service Now Available Through MGS

MGS, a leading UK-based supplier of geotechnical products, has announced the launch of QED Express servicing for QED Environmental Systems gas analysers purchased in the UK. This new offering simplifies the process of calibration, repair, and maintenance for QED equipment, significantly reducing turnaround times and eliminating the hassle of overseas shipping.

As the exclusive UK partner of QED Environmental Systems, MGS now acts as the facilitator for the QED Express program. This service offers comprehensive support including product inspection, filter changes, calibration, firmware and software updates, and repairs or replacements of components such as sensors, lenses, keypads, batteries, USB cables, transducers and tubing.

“As QED’s trusted distribution partner, we’re thrilled to bring the QED Express Service to our UK customers,” said Anthony Stupak, Managing Director at MGS. “Previously, UK users had to organise their own returns and logistics for servicing, potentially facing long delays and high shipping costs. With MGS handling the logistics locally, our customers benefit from access to the QED Express Service, faster turnaround and a hassle-free experience.”

Under the new QED Express arrangement, UK customers simply need to provide their analyser’s model and serial number along with the service required. MGS will coordinate the entire process—collection, servicing, and return—making it easy and efficient. The service applies to any QED instrument currently covered under an annual service agreement.

As a UK-based distributor, MGS offers the QED Express Service, guaranteeing a 10-day factory turnaround* so that customers can get their equipment back in operation quickly.

“At MGS, we’re committed to more than just providing high-quality products,” added Anthony. “We aim to offer a seamless service experience that keeps QED equipment performing at its best for our UK customers.”

QED Environmental Systems is a global leader in the design and manufacture of gas analysers, monitoring equipment, and precision-engineered pumping solutions. Since establishing a distribution agreement with MGS in 2024, the company has expanded its footprint in the UK environmental sector.

Founded in 1988, MGS has built a strong reputation for supplying specialist equipment for ground investigation, water wells, geothermal installations, railway drainage, and landfill gas extraction.

“By offering QED Express, we ensure customers get the most from their equipment—faster, easier, and with expert local support,” concluded Anthony.

*This is 10 working days from the time that QED receives the instrument, to the time it is shipped back. Time between shipment and arrival depends on the shipping method.

Learn more about:

 

More news

MGS’ Alan Havelock wins Employee of the Year at Bury Business Awards

20 October 2025

Alan Havelock, Production Team Leader at MGS, has won the prestigious Employee of Year Award at the Bury Business Awards. Hosted by the Bury Free Press, the Bury Business Awards

read more

MGS expands QED product range with the GEM PRO landfill gas analyser

8 October 2025

Geotechnical and ground source heat specialists, MGS, have expanded their QED Environmental Systems product range with the new GEM PRO landfill gas analyser. Under a distribution partnership established in 2024,

read more

MGS set to exhibit at Environmental Services & Solutions Expo 2025

11 September 2025

Leading supplier of geotechnical products, MGS, have announced they will be exhibiting at this year’s Environmental Services & Solutions (ESS Expo) event. The premier event for advancing fields in circular

read more

REGISTERED OFFICE: Geotechnical Centre, Rougham Industrial Estate, Rougham, Bury St Edmunds, Suffolk IP30 9ND. Registered in England: 2481929