The policy
This privacy policy is for this website; [www.mgs.co.uk] and served by Marton Geotechnical Services Ltd,
Geotechnical Centre, Rougham Industrial Estate, Bury St Edmunds, Suffolk IP30 9ND and governs the privacy of its users
who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data
Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).
This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect,
manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will
explain the use of cookies or software, and the download of any documents, files or software made available to you (if
any) on this website. Further explanations may be provided for specific pages or features of this website in order to help
you understand how we, this website and its third parties (if any) interact with you and your computer / device in order
to serve it to you. Our contact information is provided if you have any questions.
The DPA & GDPR May 2018
We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data
Protection Regulation) which comes into effect from May 2018. We will update this policy accordingly after the
completion of the UK’s exit from the European Union.
Information we collect about you
With regard to each of your visits to our site we will automatically collect technical information, including the Internet
protocol (IP) address used to connect your computer to the Internet, browser type and version, linked websites visited
from our sites, and information about your visit, including page interaction information.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the
following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we
have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we
collect online.
Use of Cookies
This website uses cookies to improve the user experience while visiting the website. As required by legislation, where
applicable, this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of
/saving of cookies on their computer / device.
What are cookies? Cookies are small files saved to the user’s computer’s hard drive that track, save and store
information about the user’s interactions and usage of the website. This allows the website, through its server, to provide
the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard
drive they should take necessary steps within their web browsers security settings to block all cookies from this website
and its external serving vendors or use the cookie control system if available upon their first visit.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a
cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will
not store, save or collect personal information.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk.
While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify
their authenticity using third party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third-party websites and
advise users to verify their authenticity using third party anti-virus software or similar applications.
Contact & Communication With us
Users contacting us through this website do so at their own discretion and provide any such personal details requested
at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has
no use.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we
may use your details to send you products/services information through a mailing list system. This is done in accordance
with the regulations named in ‘The policy’ above.
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, we will explicitly ask you whether you are interested in receiving marketing emails from us in the future.
- We will only send you marketing emails if you opt-in to receive these from us
- You have the right to opt-out / unsubscribe from receiving marketing emails from us at any point by writing to us or emailing info@mgs.co.uk
We will not sell, distribute or lease your personal information to third parties ever.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you
would like a copy of the information held on you, please write to the address shown in Paragraph 1.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon
as possible, at the above address. We will promptly correct any information found to be incorrect.
Email Mailing List & Marketing Messages
We operate an email mailing list program, used to inform subscribers about products, services and/or news we
supply/publish. Users can subscribe through an online automated process where they have given their explicit
permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations
named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not
available, other means as detailed in the footer of sent marketing messages. The type and content of marketing
messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order
to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range
of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution
before clicking any external web links mentioned throughout this website. External links are clickable text / banner /
image links to other websites
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should
therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications
caused by visiting any external links mentioned.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we
may have official profiles on social media platforms users are advised to verify authenticity of such profiles before
engaging with or sharing information with such profiles. We will never ask for users’ passwords or personal details on
social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from
web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept
that doing so may publish content to your social media profile feed or page.
Your Rights and How to Make A Complaint
If you’re unhappy with the way your personal data has been handled, please contact us. If you’re unhappy with the
answer you receive, or need any advice regarding the use of your personal data, you can contact the Information
Commissioner’s Office (ICO), https://ico.org.uk/
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